Refund policy

Returns and exchanges are accepted within 7 days of your order’s delivery date. Items must come back unworn and unwashed.

Starting a return or exchange

Email skcout.kc@gmail.com with your order number and the item you’d like to return or exchange, and we’ll reply with the return address.

You pay the shipping for a return or exchange. The original shipping cost isn’t refunded, but the price of the item is.

Once your return arrives and we’ve checked it, we’ll refund the price of the item to your original payment method within 5 business days.

We only accept domestic returns. International orders can’t be returned.

Mystery boxes and sale items are final sale and can’t be returned or exchanged.

If we sent you the wrong item or a defective one, email us at skcout.kc@gmail.com.