Shipping policy

Processing time

Orders ship within 1–2 business days, unless an announcement on our home page says otherwise. You’ll get an email with tracking as soon as your order ships.

Shipping rates

US orders of $80 or more ship free with standard shipping. The discount is applied automatically at checkout. Rates for smaller orders, faster delivery and international orders are shown at checkout.

International orders

Customs duties and import taxes on international orders are paid by the customer. International orders can’t be returned; see our return and refund policy.

Check your address

We can’t send a replacement or give a refund for an order sent to an address that was entered incorrectly. The address can be changed right up until the shipping label is printed, so email us at skcout.kc@gmail.com as soon as possible.

Lost or stolen packages

If your package is lost or stolen and the carrier (such as UPS) hasn’t scanned it as delivered, we’ll send a replacement if the product is still available, or give you full store credit, minus shipping and any taxes.

Delays

We aren’t responsible for carrier delays or other shipping issues.

Questions

Email skcout.kc@gmail.com, or send us a message through the contact page.